Customer Management
Meloncart gives you a clear view of your customers and the tools to manage them effectively, including full customer accounts, flexible group-based pricing, tax exemptions and self-service account management.
Search and Filter
Find any customer in seconds. Filter by billing location, customer group, order history or registration date, then narrow results further with keyword search.
Whether you have a hundred customers or ten thousand, the admin panel keeps things fast and manageable.
Customer Groups
Organize customers into groups to tailor their shopping experience. Groups let you:
- Offer group-specific pricing with different price tiers or volume discounts per group
- Control access to payment and shipping methods by restricting certain options to specific groups
- Target promotions by applying discount rules and price rules to particular customer segments
Common use cases include wholesale vs. retail pricing, VIP loyalty tiers, and trade account access.
Customer Accounts
Customers get a full self-service account on your storefront: registration, login, password recovery, order history, saved addresses and profile management.
Two-factor authentication with authenticator apps and recovery codes is built in for customers who want extra security.
An address book lets returning customers save multiple shipping and billing addresses, speeding up repeat purchases. Guest checkout is also supported so customers can buy without creating an account.
Tax Exemptions
Assign tax-exempt status to specific customer groups for B2B scenarios. Wholesale, reseller and tax-exempt organizations can shop without tax being applied, while retail customers are taxed normally.
Import and Export
Migrating from another platform or managing customer data externally? Import customers from CSV or JSON files to get up and running quickly.
Export your customer list at any time for use in email marketing platforms, CRM systems or reporting tools.
